Terms of Service

These Terms of Service govern your use of Double Up.

Double Up is built and operated by Digital Engineering Solutions CC (Registration No. 2009/076938/23), South Africa. In these Terms, “Double Up”, “we”, “us”, and “our” refer to Double Up and its legal operator, Digital Engineering Solutions CC.

By accessing or using Double Up, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you may not use the platform.

1. Use of the Platform

Double Up provides tools for content generation, content scheduling, social media workflow support, and related publishing assistance.

You agree to use the platform only for lawful purposes and in a manner that does not infringe the rights of others or violate any applicable law, regulation, or third-party platform rule.

2. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to provide accurate information and to notify us promptly at support@doubleup.co.za of any unauthorised access or suspected security issue.

3. User Content

You retain responsibility for the content, business information, prompts, product data, images, captions, and other materials you upload, input, generate, schedule, or publish through Double Up. You represent that you have the necessary rights, permissions, and authority to use and publish that content.

4. Third-Party Integrations

Double Up may integrate with third-party platforms such as Facebook, Instagram, LinkedIn, and other services.

Your use of those integrations is also subject to the terms, policies, and technical limitations of those third-party platforms. We are not responsible for actions, outages, restrictions, API limitations, or policy changes imposed by those third parties.

5. Acceptable Use

You may not use Double Up to:

• •violate any law or regulation
• •infringe intellectual property or privacy rights
• •upload or distribute misleading, unlawful, harmful, defamatory, or malicious content
• •interfere with the operation or security of the platform
• •attempt unauthorised access to systems, accounts, or data

6. Service Availability

We aim to provide reliable access to Double Up, but we do not guarantee uninterrupted or error-free service. Features may change, be suspended, or be removed from time to time.

7. Intellectual Property

All platform software, branding, design, and underlying systems relating to Double Up — excluding user-provided content — remain the property of Digital Engineering Solutions CC or its licensors. Nothing in these Terms grants you any right to that intellectual property.

8. Limitation of Liability

To the maximum extent permitted by law, Double Up and Digital Engineering Solutions CC will not be liable for indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, business, data, or goodwill arising from use of the platform.

Our total liability to you for any claim arising out of or relating to these Terms or your use of the service shall not exceed the fees paid by you to us in the three months preceding the claim.

9. Termination

We may suspend or terminate access to the platform where necessary, including for security reasons, non-payment where applicable, misuse, or violation of these Terms.

10. Changes to the Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date. Continued use of Double Up after an update constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of South Africa. Any disputes arising from your use of Double Up shall be subject to the jurisdiction of the South African courts.

12. Contact

If you have questions about these Terms, please contact: